{"id":6237,"date":"2023-06-21T11:55:45","date_gmt":"2023-06-21T11:55:45","guid":{"rendered":"https:\/\/aclevion.com\/?page_id=6237"},"modified":"2025-05-07T12:48:39","modified_gmt":"2025-05-07T12:48:39","slug":"user-enablement-dokumentation-und-kontinuierliche-weiterentwicklung","status":"publish","type":"page","link":"https:\/\/aclevion.com\/de\/use-cases\/user-enablement-dokumentation-und-kontinuierliche-weiterentwicklung\/","title":{"rendered":"Business Support"},"content":{"rendered":"[vc_row type=“full_width_content“ full_screen_row_position=“middle“ column_margin=“20px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ top_padding=“3%“ top_padding_tablet=“6%“ top_padding_phone=“5%“ text_color=“light“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ 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<\/h2>\n[\/split_line_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bottom_padding=“2%“ bottom_padding_tablet=“4%“ bottom_padding_phone=“8%“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][vc_column_text css=““ text_direction=“default“]\n

Der Business Support begleitet jedes Release von der Entwicklung bis zu den abschliessenden Anwender-Trainings anhand einer umfangreichen \u00abReady for Customer\u00bb-Definition.<\/p>\n

So wird gew\u00e4hrleistet, dass alle notwendigen Massnahmen rechtzeitig erfolgen, um die unterschiedlichen Anwender in den verschiedenen L\u00e4ndern optimal zu informieren und alle neuen Funktionen schnellstm\u00f6glich in den Betrieb zu \u00fcberf\u00fchren.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][image_with_animation image_url=“1328″ image_size=“full“ animation_type=“entrance“ animation=“None“ animation_movement_type=“transform_y“ hover_animation=“none“ alignment=““ border_radius=“none“ box_shadow=“none“ image_loading=“default“ max_width=“100%“ max_width_mobile=“default“][\/vc_column_inner][\/vc_row_inner][carousel script=“owl_carousel“ desktop_cols=“1″ desktop_small_cols=“1″ tablet_cols=“1″ mobile_cols=“1″ column_padding=“0″ loop=“true“][item simple_slider_bg_image_position=“center-top“ simple_slider_overlay_strength=“0.3″ simple_slider_bg_image_loading=“default“ id=“1746622062835-9″ tab_id=“1746622062835-8″ title=“Anzahl“][vc_row_inner column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][image_with_animation image_url=“6260″ image_size=“full“ animation_type=“entrance“ animation=“None“ animation_movement_type=“transform_y“ hover_animation=“none“ alignment=““ img_link_large=“yes“ border_radius=“none“ box_shadow=“none“ image_loading=“default“ max_width=“100%“ max_width_mobile=“default“][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“twist-in“ font_style=“h3″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“1. Release-Dokumentation“][\/split_line_heading][vc_column_text]Die Verbesserungen, neuen Funktionalit\u00e4ten, \u00c4nderungen und Problembehebungen jedes neuen Releases werden umfassend dokumentiert. Die Anwender haben jederzeit einen \u00dcberblick \u00fcber alle Neuerungen eines Releases.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/item][item simple_slider_bg_image_position=“center-top“ simple_slider_overlay_strength=“0.3″ simple_slider_bg_image_loading=“default“ id=“1746622062878-4″ tab_id=“1746622062879-3″ title=“Anzahl“][vc_row_inner column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“padding-1-percent“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][image_with_animation image_url=“6317″ image_size=“full“ animation_type=“entrance“ animation=“None“ animation_movement_type=“transform_y“ hover_animation=“none“ alignment=““ img_link_large=“yes“ border_radius=“none“ box_shadow=“none“ image_loading=“default“ max_width=“100%“ max_width_mobile=“default“][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“twist-in“ font_style=“h3″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“2. Aktualisierung des Help Centers“][\/split_line_heading][vc_column_text]Das interne Help Center bietet den Anwendern umfassende Informationen zu allen Funktionen und Use Cases der L\u00f6sung. Dies beinhaltet Handb\u00fccher, Anleitungsartikel und viele erkl\u00e4rende Videos und Webcasts. Zu jedem neuen Release werden alle erforderlichen Inhalte neu erstellt und bestehende Inhalte mit den neuen Informationen und Funktionen aktualisiert.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/item][item simple_slider_bg_image_position=“center-top“ simple_slider_overlay_strength=“0.3″ simple_slider_bg_image_loading=“default“ id=“1746622062899-4″ tab_id=“1746622062900-1″ title=“Anzahl“][vc_row_inner column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“padding-1-percent“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][image_with_animation image_url=“6264″ image_size=“full“ animation_type=“entrance“ animation=“None“ animation_movement_type=“transform_y“ hover_animation=“none“ alignment=““ img_link_large=“yes“ border_radius=“none“ box_shadow=“none“ image_loading=“default“ max_width=“100%“ max_width_mobile=“default“][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“twist-in“ font_style=“h3″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“3. Kommunikation innerhalb der Organisation“][\/split_line_heading][vc_column_text]Anhand eines Kommunikations- und Themenplans informiert der Business Support alle Anwender \u00fcber neue Funktionen und \u00c4nderungen. Dazu werden nicht nur alle neuen Informationen im Help Center intern kommuniziert, sondern auch eine Reihe themenbasierter Webcasts angeboten. So k\u00f6nnen sich die Nutzer zu unterschiedlichen Terminen genau \u00fcber die Verbesserungen informieren, die f\u00fcr ihre Arbeit relevant sind.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/item][item simple_slider_bg_image_position=“default“ simple_slider_overlay_strength=“0.3″ simple_slider_bg_image_loading=“default“ title=“Anzahl“ id=“1746622062933-10″ tab_id=“1746622062933-8″][vc_row_inner column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“padding-1-percent“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][image_with_animation image_url=“6266″ image_size=“full“ animation_type=“entrance“ animation=“None“ animation_movement_type=“transform_y“ hover_animation=“none“ alignment=““ img_link_large=“yes“ border_radius=“none“ box_shadow=“none“ image_loading=“default“ max_width=“100%“ max_width_mobile=“default“][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“twist-in“ font_style=“h3″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“4. Business Testing“][\/split_line_heading][vc_column_text]Sobald ein Feature technisch freigegeben ist, wird es vom Business Support aus Anwendersicht getestet. Dadurch wird eine zus\u00e4tzliche Qualit\u00e4tssicherung jedes Releases gew\u00e4hrleistet und sichergestellt, dass alle Anforderungen der Anwender erf\u00fcllt sind.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/item][item simple_slider_bg_image_position=“default“ simple_slider_overlay_strength=“0.3″ simple_slider_bg_image_loading=“default“ title=“Anzahl“ id=“1746622062959-6″ tab_id=“1746622062960-8″][vc_row_inner column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“padding-1-percent“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][image_with_animation image_url=“6288″ image_size=“full“ animation_type=“entrance“ animation=“None“ animation_movement_type=“transform_y“ hover_animation=“none“ alignment=““ img_link_large=“yes“ border_radius=“none“ box_shadow=“none“ image_loading=“default“ max_width=“100%“ max_width_mobile=“default“][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“twist-in“ font_style=“h3″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“5. Anwender-Trainings“][\/split_line_heading][vc_column_text]Die Trainings finden einmal pro Quartal oder nach Nachfrage themenbasiert in etwa 1,5-st\u00fcndigen Online-Sitzungen statt. F\u00fcr alle neuen Funktionalit\u00e4ten erstellt der Business Support die erforderlichen Unterlagen und passt bestehende Materialien bei \u00c4nderungen an.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/item][\/carousel][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bg_color=“#e2e2e2″ scene_position=“center“ top_padding=“5%“ bottom_padding=“5%“ top_padding_tablet=“8%“ bottom_padding_tablet=“10%“ top_padding_phone=“14%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““ gradient_type=“default“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ 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background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][split_line_heading animation_type=“twist-in“ font_style=“h1″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“150 Nutzer in 20 M\u00e4rkten und eine Vielzahl neuer Funktionen“ font_size=“40″ font_line_height=“1.5″]\n

<\/h2>\n[\/split_line_heading][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ bottom_padding=“10%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““ gradient_type=“default“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][vc_column_text css_animation=“none“ css=“.vc_custom_1738655873174{margin-top: 15px !important;}“ max_width=“500″ text_direction=“default“]Die Umstellung auf Continuous Deployment ging mit einer Reihe von Anforderungen einher: Wie k\u00f6nnen alle Anwender erreicht und sichergestellt werden, dass sie jederzeit \u00fcber alle neuen Funktionalit\u00e4ten informiert sind und diese anwenden k\u00f6nnen? Keine leichte Aufgabe bei \u00fcber 150 Nutzern in 20 L\u00e4ndern mit g\u00e4nzlich unterschiedlichem Know-how, die der neu implementierte Business Support<\/a><\/strong> jedoch in kurzer Zeit gel\u00f6st hat.<\/p>\n

Der Business Support von aclevion kennt sich mit censhare und der implementierten L\u00f6sung aus, ist direkt an die Entwicklung angebunden und weiss immer genau, was an der L\u00f6sung ge\u00e4ndert worden ist. Von der Dokumentation, Erstellung von Manuals, Pr\u00e4sentation der neuen Funktionalit\u00e4ten bis hin zum Business Testing und Trainings begleitet er nun jedes Release. So wird das Enablement der Nutzer bis zum Betrieb effizient und ohne zus\u00e4tzlichen Mehraufwand abgedeckt.<\/p>\n

Durch die Aktivit\u00e4ten des Business Supports haben sich die Support-Anfragen deutlich reduziert und auch der Trainingsbedarf hat rapide abgenommen. Und schliesslich spielt der Support wertvolle Einblicke von den Anwendern zur\u00fcck, wo die L\u00f6sung noch nicht optimal funktioniert und wie sie in den kommenden Releases weiter verbessert werden kann.[\/vc_column_text][\/vc_column][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ bottom_margin_phone=“8%“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bottom_padding=“8%“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][nectar_single_testimonial testimonial_style=“small_modern“ image=“5502″ color=“Default“ quote=“Dank der neuen Rolle des Business Support bemerken wir, dass es im System L\u00fccken f\u00fcr die Anwender gibt. Es gibt immer wieder Probleme, die wir auch mit der besten Schulung nicht l\u00f6sen k\u00f6nnen. Daher liefert uns der Business Support wichtige Informationen, was wir noch am System entwickeln m\u00fcssen, um die Produktionsprozesse zu verbessern.“ name=“Roger R\u00fcbsam“ subtitle=“Head of Multimedia, Geberit International AG“][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“padding-8-percent“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color=“#e8e8e8″ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“15px“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][split_line_heading animation_type=“twist-in“ font_style=“h2″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“Anforderungen“]\n

<\/h2>\n[\/split_line_heading][vc_column_text text_direction=“default“]Geberit setzt bereits seit langem auf ein von aclevion implementiertes censhare-System zur Verwaltung ihrer Medien-Assets, zur Bereitstellung eines Medienportals f\u00fcr alle Mitarbeitenden und zur Produktion von Brosch\u00fcren und Kundenmagazinen in mehr als 20 M\u00e4rkten und \u00fcber 60 Sprachen.<\/p>\n

Im Rahmen einer Systemumstellung auf einen vollst\u00e4ndig webbasierten Produktionsprozess wurde die Weiterentwicklung der L\u00f6sung auf eine regelm\u00e4ssige und kontinuierliche Bereitstellung (Continuous Deployment) umgestellt. Die daraus resultierenden Anforderungen an die Release-Kommunikation und das Enablement von unterschiedlichsten Anwendergruppen sollten durch den Business Support von aclevion gel\u00f6st werden.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bg_color=“#ededed“ scene_position=“center“ top_padding=“5%“ bottom_padding=“5%“ top_padding_tablet=“8%“ bottom_padding_tablet=“14%“ top_padding_phone=“8%“ bottom_padding_phone=“14%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““ gradient_type=“default“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/4″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“]

<\/i> <\/div>
\n

Umgesetzt mit
\ncenshare Omnichannel Content Platform<\/a><\/strong><\/h4>\n <\/div>
<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/4″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“]
<\/i> <\/div>
\n

Use Case
\nContent Hub<\/a><\/strong><\/h4>\n <\/div>
<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/4″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“]
<\/i> <\/div>
\n

Umgesetzt f\u00fcr
\nGeberit<\/a><\/strong><\/h4>\n <\/div>
<\/div><\/div>[\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/4″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“]
<\/i> <\/div>
\n

Use Case lesen
\nDownload PDF<\/a><\/strong><\/h4>\n <\/div>
<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ top_padding=“7%“ bottom_padding=“10%“ top_padding_phone=“18%“ bottom_padding_phone=“16%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““ gradient_type=“default“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bottom_padding=“2%“ bottom_padding_phone=“0%“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“twist-in“ font_style=“h2″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“Systeml\u00f6sung“ font_size=“40px“ text_direction=“default“]\n

<\/h2>\n[\/split_line_heading][\/vc_column_inner][\/vc_row_inner][nectar_global_section id=“7675″][\/vc_column][\/vc_row][vc_row type=“in_container“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][divider line_type=“Full Width Line“ line_thickness=“1″ divider_color=“default“ custom_height=“1px“][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ scene_position=“center“ top_padding=“7%“ bottom_padding=“10%“ top_padding_phone=“8%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ gradient_type=“default“ shape_type=““][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“twist-in“ font_style=“h2″ content_alignment=“default“ mobile_content_alignment=“inherit“ link_target=“_self“ text_content=“\u00dcber Geberit“ font_size=“40px“]\n

<\/h2>\n[\/split_line_heading][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=“80px“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_direction_desktop=“default“ column_element_spacing=“default“ desktop_text_alignment=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_backdrop_filter=“none“ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ overflow=“visible“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/2″ tablet_width_inherit=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ column_padding_type=“default“ gradient_type=“default“][vc_column_text css_animation=“none“ css=“.vc_custom_1746622074859{margin-top: 15px !important;}“ max_width=“500″ text_direction=“default“]Die weltweit t\u00e4tige Geberit-Gruppe ist europ\u00e4ischer Marktf\u00fchrer f\u00fcr Sanit\u00e4rprodukte. Geberit verf\u00fcgt in den meisten L\u00e4ndern Europas \u00fcber eine starke, lokale Pr\u00e4senz und kann dadurch sowohl auf dem Gebiet der Sanit\u00e4rtechnik als auch im Bereich der Badezimmerkeramiken einzigartige Mehrwerte bieten.<\/p>\n

Die Fertigungskapazit\u00e4ten umfassen 29 Produktionswerke, davon 6 in \u00dcbersee. Der Konzernhauptsitz befindet sich in der Schweiz, in Rapperswil-Jona. Mit rund 12’000 Mitarbeitenden in rund 50 L\u00e4ndern erzielte Geberit im Jahr 2020 einen Nettoumsatz von CHF 3 Milliarden.<\/p>\n

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